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7.2.1 was released in November 2019 - I don't currently have it running. In the current version, at least the first two portal.properties options have been removed, and I don't know when they were last in use. This is yet another good example why it's good to not fall too far back with upgrades.

Just to be sure, you might want to try deleting the osgi/state directory as well before the next start.

I'm also still puzzled about "when I go to the Control Panel, I get the following error message: "Error: Your request was unsuccessful.""

Which Control Panel link do you click (or which URL shows this message)? I'm assuming that you are signed in with an administrative account.

Hi,

I deleted the files from the osgi/state directory, but unfortunately, Liferay wouldn't start afterward. I had to restore the files to get the portal running again.

Regarding the error message, it appears when I access the control panel via the following URL:

https://mysite.com/group/control_panel/manage?p_p_id=com_liferay_configuration_admin_web_portlet_InstanceSettingsPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_configuration_admin_web_portlet_InstanceSettingsPortlet_mvcRenderCommandName=%2Fview_configuration_screen&_com_liferay_configuration_admin_web_portlet_InstanceSettingsPortlet_configurationScreenKey=general-authentication

The control panel in question is the one related to the configuration screens. The error appears when I try to submit the settings.

Thanks in advance for your help!

Best regards,

Hello, I'm sorry my image never gets sent.

Hi Berger Rémi,

What is not clear to me... Do you want to disable the Auto-login and Forgot Password through the portal-ext.properties file or you say that after adding the properties above to your portal-ext.properties file, you cannot reach the UI settings of that on the Control Panel: https://learn.liferay.com/w/dxp/system-administration/configuring-liferay/virtual-instances/user-authentication?

Regards,
Zsigmond

Hi Zsigmond,

I would like to disable the Auto-login and Forgot Password options from the UI, but it does not seem to work. Since that didn’t work, I also tried disabling them through the portal-ext.properties file, but that didn’t work either.

Do you have any suggestions on what might be causing this issue?

Best regards,
Rémi

Hi Rémi,

Do you uncheck the "Allow users to automatically log in?" and the "Allow users to request password reset links?" checkboxes but it doesn't affect the behaviour?

If so, however, I never heard about that it would have not wokred ever, it must be a bug that should be fixed.

Regards,
Zsigmond

Hello Zsigmond,

I have unchecked the options "Allow users to automatically log in?" and "Allow users to request password reset links?".

However, when I submit these changes, I encounter the following error message:

Error: Your request failed to complete

This error persists despite multiple attempts.

Could you please confirm if this is a known issue or if there are any additional checks I should perform on my side?

Thank you in advance for your help.

Best regards,
Rémi

Hi Rémi,

When such an error is shown on the UI, there is an exception in the server log file. That should be investigated to know better what the problem is. If you can share that, I can try to help.

Without any further info, I cannot say that it's a real bug or not. I mean, there is definitely some problem, however, at this point with having this UI message only I cannot be sure that the problem is really in the Liferay.

Regards,
Zsigmond

Hi Zsigmond,

I've checked the logs and didn't find anything unusual. Could you please specify which logs or sections I should analyze in depth to better identify the issue?

Thanks,
Rémi