RE: RE: When and where will i get certificate for badge program

Anantrao Patil, modified 9 Months ago.

When and where will i get certificate for badge program

New Member Posts: 3 Join Date: 4/26/23 Recent Posts

I have completed Mastering Liferay Workspaces and Tooling course and not yet received any badge certificate

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Claudio Souza, modified 9 Months ago.

RE: When and where will i get certificate for badge program

New Member Posts: 20 Join Date: 11/9/23 Recent Posts

Hello, Anantrao! We appreciate you taking the time to report your issue. Congratulations on successfully completing the Mastering Liferay Workspaces and Tooling course! 

I have some questions to better understand your issue:

  1. Were you logged in by the time you passed the Badge Test?
  2. Did some kind of error pop out after completing the test?
  3. In your User Dashboard, does the Mastering Liferay Workspaces and Tooling course displays as COMPLETED?

Thank you for your patience!

Best regards,
Claudio Souza

Anantrao Patil, modified 8 Months ago.

RE: RE: When and where will i get certificate for badge program

New Member Posts: 3 Join Date: 4/26/23 Recent Posts

Please find below response

  1. Were you logged in by the time you passed the Badge Test? - Yes
  2. Did some kind of error pop out after completing the test? - No
  3. In your User Dashboard, does the Mastering Liferay Workspaces and Tooling course displays as COMPLETED? - Yes, Attached snapshot below
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Claudio Souza, modified 8 Months ago.

RE: RE: When and where will i get certificate for badge program

New Member Posts: 20 Join Date: 11/9/23 Recent Posts

Hey, Anantrao! Thank you for answering my questions. 

Thanks to you and other users' reports, our team has been working tirelessly to solve your issue.

After some research, we found that our system recorded a badge registered in your name on Nov 21st, which I assume is the date you successfully completed the course's badge test.

In this case, I recommend you do this:

  1. Double-check your User Dashboard, scroll down to the very bottom, and look for the Mastering Liferay Workspaces and Tooling badge.
  2. If the badge isn't there, retake the course's badge test. After successfully passing the exam, go to the User Dashboard and look for the badge.

If the badge still doesn't display, please don't hesitate to contact us again so we can keep working on resolving your issue. 

Best regards,
Claudio Souza

PS: Do you have any feedback on the course's content and platform experience so far? I'd be happy to hear your opinion on it. If you prefer, we can have this conversation on the community slack.

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