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User Account Panel
Khaled Hussein, modified 7 Years ago.
User Account Panel
New Member Posts: 12 Join Date: 6/2/16 Recent Posts
Hi,
I have installed liferay-portal-6.2-ce-ga6 on my company, it worked for few months and it was working fine, today I faced a problem that User logout panel in the top right disappeared, and Admin panel also disappeared nothing shown in the top right corner, so I cannot logout and as admin I cannot see the control panel and configuration,
I restarted the portal and I tried to restore last backup of database but the same, I am using LDAP authentication for my users
we are using liferay in production
please advise me how to fix this problem and how can I debug it
Thanks in advance.
I have installed liferay-portal-6.2-ce-ga6 on my company, it worked for few months and it was working fine, today I faced a problem that User logout panel in the top right disappeared, and Admin panel also disappeared nothing shown in the top right corner, so I cannot logout and as admin I cannot see the control panel and configuration,
I restarted the portal and I tried to restore last backup of database but the same, I am using LDAP authentication for my users
we are using liferay in production
please advise me how to fix this problem and how can I debug it
Thanks in advance.
Alberto Chaparro, modified 7 Years ago.
RE: User Account Panel
Liferay Master Posts: 549 Join Date: 4/25/11 Recent Posts
Hi Khaled,
Please, check the log file when you experience this issue and attach it if necessary.
Regards.
Please, check the log file when you experience this issue and attach it if necessary.
Regards.
Pankaj Kathiriya, modified 7 Years ago.
RE: User Account Panel
Liferay Master Posts: 722 Join Date: 8/5/10 Recent Posts
Is there any customization done on dockbar portlet jsps? If there are changes in those jsps, liferay patches conflict with some files may create such condition. Also, notification-portlet overrides view_user_account.jspf of Dockbar portlet which might cause the issue.
Abhishek Jain, modified 7 Years ago.
RE: User Account Panel
Regular Member Posts: 226 Join Date: 8/20/16 Recent Posts
Yo can also try undeploying the latest deployed project which might be causing the issue..
Khaled Hussein, modified 7 Years ago.
RE: User Account Panel
New Member Posts: 12 Join Date: 6/2/16 Recent Posts
I removed all portlet added lately from webapps folder and restore ROOT folder in webapps from older backup and restart the service, then problem solved.