Bob Ward 8 Years Ago Good post! Platform change is a tricky situation at best and certainly QAD IT dept has experienced wins and losses as we migrated from OpenText to Liferay. The vision and leadership pieces can't be underestimated but at the end of the day we really needed to execute in order to gain and maintain trust and build momentum.We have put a lot of focus on defining our IT architecture for: portal, java, knowledge management and enterprise search and challenged the other business units to review and understand the benefits. While at the same time we (IT) have not tried to oversell one platform for everything.Upcoming we will need to raise the bar to design and deploy a customer support site. This will have the greatest horizontal impact to date. It will be good to hear your views on moving toward a more comprehensive rollout as I know we need to mature to support the business requirements the next couple of years. Please sign in to reply. Reply as... Cancel