RE: "Your request failed to complete", when submitting terms of use

Jamie Sammons, modified 1 Year ago. New Member Posts: 2 Join Date: 3/14/24 Recent Posts

Hello!

We have an issue when a newly created user accepts the terms of use. After the redirect to the main page we get alot of error toast messages "Your request failed to complete". Unfortunately no error is logged to catalina.out. Even when setting the Log Level of "com.liferay", nothing unusual appears. After relogging in the errors do not appear. Can someone point me in the right direction how I can investigate further? The issue occured after updating from Liferay 7.3.5 to 7.4.0.106. The database was upgradeded via script. We mostly use vanilla Liferay except our liferay theme, which was rebuild for 7.4 with the liferay theme generator.

Kind regards,
Frederick

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Olaf Kock, modified 1 Year ago. Liferay Legend Posts: 6441 Join Date: 9/23/08 Recent Posts

I've seen weird behavior with a wrong "redirection" configuration, when the system runs behind a proxy and can't properly determine its IP/Domain... I've implemented a Health Check for this scenario (you might want to compile/deploy the full project)

Jamie Sammons, modified 1 Year ago. New Member Posts: 2 Join Date: 3/14/24 Recent Posts

Okay, thank you for your feedback. This problem does only occur on our acceptance system, so I cannot rule out the possibility that infrastructure problems or nginx configs are the cause of this.