NullPointer obtainIncrement on User deletion https://liferay.dev/zh/c/message_boards/find_thread?p_l_id=119785294&threadId=85831950 2026-06-02T22:23:03Z 2026-06-02T22:23:03Z Gopal Prasad Satapathy https://liferay.dev/zh/c/message_boards/find_message?p_l_id=119785294&messageId=118419448 2020-02-04T07:05:55Z 2020-02-04T07:05:55Z

Hello,<br />Getting similar exception during User deletion in DXP 7.1 and this is random. <br /> Any solution to this?<br />Here is the full stack trace.2020-01-29 20:04:43 ERROR RemoveUserService:53 - Could not remove user<br />com.liferay.portal.kernel.exception.SystemException: java.lang.NullPointerException<br />    at com.liferay.portal.kernel.service.persistence.impl.BasePersistenceImpl.processException(BasePersistenceImpl.java:269)<br />    at com.liferay.counter.service.persistence.impl.CounterFinderImpl._obtainIncrement(CounterFinderImpl.java:390)<br />    at com.liferay.counter.service.persistence.impl.CounterFinderImpl.createCounterRegister(CounterFinderImpl.java:234)<br />    at com.liferay.counter.service.persistence.impl.CounterFinderImpl.createCounterRegister(CounterFinderImpl.java:197)<br />    at com.liferay.counter.service.persistence.impl.CounterFinderImpl.getCounterRegister(CounterFinderImpl.java:257)<br />    at com.liferay.counter.service.persistence.impl.CounterFinderImpl.reset(CounterFinderImpl.java:162)<br />    at com.liferay.counter.service.impl.CounterLocalServiceImpl.reset(CounterLocalServiceImpl.java:74)<br />    at sun.reflect.GeneratedMethodAccessor1959.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:153)<br />    at com.liferay.portal.spring.transaction.CounterTransactionExecutor._execute(CounterTransactionExecutor.java:168)<br />    at com.liferay.portal.spring.transaction.CounterTransactionExecutor.execute(CounterTransactionExecutor.java:87)<br />    at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:113)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:125)<br />    at com.sun.proxy.$Proxy30.reset(Unknown Source)<br />    at com.liferay.portal.service.impl.LayoutLocalServiceImpl.deleteLayouts(LayoutLocalServiceImpl.java:687)<br />    at sun.reflect.GeneratedMethodAccessor1940.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.service.impl.LayoutLocalServiceStagingAdvice$LayoutLocalServiceStagingInvocationHandler._invoke(LayoutLocalServiceStagingAdvice.java:751)<br />    at com.liferay.portal.service.impl.LayoutLocalServiceStagingAdvice$LayoutLocalServiceStagingInvocationHandler.invoke(LayoutLocalServiceStagingAdvice.java:638)<br />    at com.sun.proxy.$Proxy218.deleteLayouts(Unknown Source)<br />    at sun.reflect.GeneratedMethodAccessor1940.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:153)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor._execute(DefaultTransactionExecutor.java:203)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:94)<br />    at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:113)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.service.ServiceContextAdvice.invoke(ServiceContextAdvice.java:51)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:125)<br />    at com.sun.proxy.$Proxy92.deleteLayouts(Unknown Source)<br />    at com.liferay.portal.service.impl.LayoutSetLocalServiceImpl.deleteLayoutSet(LayoutSetLocalServiceImpl.java:103)<br />    at sun.reflect.GeneratedMethodAccessor1943.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.service.impl.LayoutSetLocalServiceStagingAdvice$LayoutSetLocalServiceStagingInvocationHandler.invoke(LayoutSetLocalServiceStagingAdvice.java:118)<br />    at com.sun.proxy.$Proxy219.deleteLayoutSet(Unknown Source)<br />    at sun.reflect.GeneratedMethodAccessor1943.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:153)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor._execute(DefaultTransactionExecutor.java:203)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:94)<br />    at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:113)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.service.ServiceContextAdvice.invoke(ServiceContextAdvice.java:51)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:125)<br />    at com.sun.proxy.$Proxy105.deleteLayoutSet(Unknown Source)<br />    at com.liferay.portal.service.impl.GroupLocalServiceImpl.deleteGroup(GroupLocalServiceImpl.java:911)<br />    at sun.reflect.GeneratedMethodAccessor2023.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:153)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor._execute(DefaultTransactionExecutor.java:203)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:94)<br />    at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:113)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:125)<br />    at com.sun.proxy.$Proxy44.deleteGroup(Unknown Source)<br />    at com.liferay.portal.service.impl.UserLocalServiceImpl.deleteUser(UserLocalServiceImpl.java:1896)<br />    at sun.reflect.GeneratedMethodAccessor1953.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:66)<br />    at com.sun.proxy.$Proxy566.deleteUser(Unknown Source)<br />    at com.liferay.portal.kernel.service.UserLocalServiceWrapper.deleteUser(UserLocalServiceWrapper.java:924)<br />    at sun.reflect.GeneratedMethodAccessor1953.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:66)<br />    at com.sun.proxy.$Proxy567.deleteUser(Unknown Source)<br />    at sun.reflect.GeneratedMethodAccessor1953.invoke(Unknown Source)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:153)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor._execute(DefaultTransactionExecutor.java:203)<br />    at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:94)<br />    at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:113)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ChainableMethodAdvice.invoke(ChainableMethodAdvice.java:55)<br />    at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:130)<br />    at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:125)<br />    at com.sun.proxy.$Proxy42.deleteUser(Unknown Source)<br />    at be.bpost.home.portlets.usersync.service.liferay.RemoveUserService.removeUser(RemoveUserService.java:50)<br />    at be.bpost.home.portlets.usersync.service.liferay.RemoveUserService.lambda$removeUsers$0(RemoveUserService.java:42)<br />    at java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1556)<br />    at java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:647)<br />    at be.bpost.home.portlets.usersync.service.liferay.RemoveUserService.removeUsers(RemoveUserService.java:39)<br />    at be.bpost.home.portlets.usersync.job.BpostLiferayUserImportJob.importUsers(BpostLiferayUserImportJob.java:67)<br />    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br />    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)<br />    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)<br />    at java.lang.reflect.Method.invoke(Method.java:498)<br />    at org.springframework.util.MethodInvoker.invoke(MethodInvoker.java:269)<br />    at org.springframework.scheduling.quartz.MethodInvokingJobDetailFactoryBean$MethodInvokingJob.executeInternal(MethodInvokingJobDetailFactoryBean.java:257)<br /> <br /><br />Thanks,<br />Gopal

Gopal Prasad Satapathy 2020-02-04T07:05:55Z Constantine Pinakoulakis https://liferay.dev/zh/c/message_boards/find_message?p_l_id=119785294&messageId=89772200 2017-05-23T10:11:39Z 2017-05-23T10:11:39Z

Any solutions yet ? this exception has been bugging us for years

Constantine Pinakoulakis 2017-05-23T10:11:39Z Robert Meissner https://liferay.dev/zh/c/message_boards/find_message?p_l_id=119785294&messageId=85831949 2017-02-09T13:43:38Z 2017-02-09T13:43:38Z

When trying to delete a user manually (in the backend), i get the following exception and the user still exists:<br /><br />14:35:03,575 ERROR [ajp-bio-8009-exec-581][BasePersistenceImpl:244] Caught unexpected exception java.lang.NullPointerException<br />14:35:03,585 ERROR [ajp-bio-8009-exec-581][render_portlet_jsp:132] null<br />java.lang.NullPointerException<br /> at com.liferay.counter.service.persistence.CounterFinderImpl._obtainIncrement(CounterFinderImpl.java:393)<br /> at com.liferay.counter.service.persistence.CounterFinderImpl.createCounterRegister(CounterFinderImpl.java:250)<br /> at com.liferay.counter.service.persistence.CounterFinderImpl.createCounterRegister(CounterFinderImpl.java:202)<br /> at com.liferay.counter.service.persistence.CounterFinderImpl.getCounterRegister(CounterFinderImpl.java:277)<br /> at com.liferay.counter.service.persistence.CounterFinderImpl.reset(CounterFinderImpl.java:165)<br /> at com.liferay.counter.service.impl.CounterLocalServiceImpl.reset(CounterLocalServiceImpl.java:70)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)<br /> at com.liferay.portal.spring.transaction.CounterTransactionExecutor.execute(CounterTransactionExecutor.java:45)<br /> at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)<br /> at com.liferay.portal.spring.aop.ServiceBeanAopProxy.invoke(ServiceBeanAopProxy.java:175)<br /> at com.liferay.portal.service.impl.LayoutLocalServiceImpl.deleteLayouts(LayoutLocalServiceImpl.java:783)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:115)<br /> at com.liferay.portal.service.impl.LayoutLocalServiceVirtualLayoutsAdvice.invoke(LayoutLocalServiceVirtualLayoutsAdvice.java:183)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)<br /> at com.liferay.portal.service.impl.LayoutLocalServiceStagingAdvice.invoke(LayoutLocalServiceStagingAdvice.java:141)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)<br /> at com.liferay.portal.spring.transaction.DefaultTransactionExecutor.execute(DefaultTransactionExecutor.java:62)<br /> at com.liferay.portal.spring.transaction.TransactionInterceptor.invoke(TransactionInterceptor.java:51)<br /> at com.liferay.portal.spring.aop.ServiceBeanMethodInvocation.proceed(ServiceBeanMethodInvocation.java:111)

Robert Meissner 2017-02-09T13:43:38Z