Unable to process SAML request. https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&threadId=46353506 2026-05-13T21:05:13Z 2026-05-13T21:05:13Z mark grant https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=47526347 2015-01-10T09:53:35Z 2015-01-10T09:53:35Z

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mark grant 2015-01-10T09:53:35Z Gordon Augat https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46629379 2014-12-12T23:01:18Z 2014-12-12T23:01:18Z

So I went into My Account and changed my email address back to the one I used when I first registered with Liferay Cloud Servcies. After I logged out and in again, I was able to access Liferay Cloud Services.

Gordon Augat 2014-12-12T23:01:18Z Gordon Augat https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46556099 2014-12-11T18:39:25Z 2014-12-11T18:39:25Z

Juan,<br /><br />I can sign in to liferay.com with my new email address.

Gordon Augat 2014-12-11T18:39:25Z Juan Fernández https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46556945 2014-12-11T17:59:42Z 2014-12-11T17:59:42Z

Hi Gordon:<br />LCS is using liferay.com credentials. Are you able to sign in the liferay.com website with your new email address?<br />I suspect it is related to how and when accounts are refreshed between both systems...

Juan Fernández 2014-12-11T17:59:42Z Gordon Augat https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46525718 2014-12-11T02:20:48Z 2014-12-11T02:20:48Z

I did recently change my email address. I think that is when I started getting the error message.

Gordon Augat 2014-12-11T02:20:48Z Gordon Augat https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46525695 2014-12-11T02:13:27Z 2014-12-11T02:13:27Z

I have tried chrome and firefox with the same results. I also tried clearing the cookies and get the same error.<br /><br />Steps...<br /><br />1. goto https://lcs.liferay.com<br />2. enter email address and password<br />3. press sign in<br /><br />Result...<br /><br />It redirects me to https://lcs.liferay.com/c/portal/saml/acs and display the Status &#34;Unable to process SAML request.&#34;<br /><br />FYI...Just for fun...when I enter the wrong password it says &#34;Authentication failed. Please try again&#34;. I type in the correct password and get the &#34;Unable to process SAML request&#34; status message.

Gordon Augat 2014-12-11T02:13:27Z Juan Fernández https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46519296 2014-12-10T23:17:31Z 2014-12-10T23:17:31Z

Hi Gordon:<br />sorry for the late reply. We have unsuccessfully tried to reproduce you error. <br />Could you please tell us the steps to reproduce it? If you go to <a href="lcs.liferay.com">lcs.liferay.com</a> and enter your liferay.com credentials: what error message do you see?<br />Also: what browser are you using? Have you tried cleaning the cookies?<br />Thanks a lot <br />Juan

Juan Fernández 2014-12-10T23:17:31Z Gordon Augat https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=46353505 2014-12-06T15:52:58Z 2014-12-06T15:52:58Z

Recently, I am unable to login to Liferay Cloud Services. I get an &#34;Unable to process SAML request&#34; error. I use to be able to login.

Gordon Augat 2014-12-06T15:52:58Z