Facets should behave consistently https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&threadId=122408712 2026-04-06T05:03:57Z 2026-04-06T05:03:57Z Janne Väänänen https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=122412144 2024-02-21T13:33:32Z 2024-02-21T05:47:07Z

<p>Hi,</p> <p>Thanks for the rely. If you have access to your help ticket system you can find more evidence there https://help.liferay.com/hc/en-us/requests/103739</p> <p>Anyway here is results for mentioned &quot;star&quot; and &quot;earth&quot; searches. From these you can see that in earth case the facet shows to previous selection with count 0 and star doesn't. <img alt="" height="218" src="/documents/d/guest/past-hour-png?imagePreview=1"> <img alt="" height="218" src="/documents/d/guest/star-result-png?imagePreview=1"> <br>  </p>

Janne Väänänen 2024-02-21T05:47:07Z Tibor Lipusz https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=122410427 2024-02-20T18:35:49Z 2024-02-20T18:35:48Z

<p>Created <a href="https://liferay.atlassian.net/browse/LPD-18245">https://liferay.atlassian.net/browse/LPD-18245</a>.</p>

Tibor Lipusz 2024-02-20T18:35:48Z Tibor Lipusz https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=122410394 2024-02-20T18:32:26Z 2024-02-20T18:32:26Z

<p>Hello Janne,</p> <p>We identified this as a potential area to improve, recorded breifly on <a href="https://liferay.atlassian.net/browse/LPS-149257">https://liferay.atlassian.net/browse/LPS-149257</a> originally. Now that it came up again, I can create a new ticket so it can be revisited when planning future milestones.</p> <p>As this has always been the behavior since the modular search widgets were introduced in 7.1, there may be different, equally valid expectations.</p> <p>Also, according to my quick test, all off the OOTB facets behave consistently in regards to this, though this can be also double-checked.</p> <p>Regards,</p> <p>Tibor</p> <p> </p>

Tibor Lipusz 2024-02-20T18:32:26Z Janne Väänänen https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=122408711 2024-02-20T17:44:09Z 2024-02-20T09:58:15Z

<p>This case was found as a expected behaviour and not as bug. Therefore reported here to get unified user experience when using facets.</p> <p>We found out that in some search + facet use cases the previous facet selection is not visible after a new search and this makes situation hard to understand for the user. Affected facets in our testing are:</p> <p>- Type<br> - Site<br> - Tag<br> - User<br> - Folder<br> - Specification</p> <p>Working facets:<br> - Last modified<br> - Category<br> - Custom</p> <p>Steps are otherwise the same for all facets except that the test data must be created for each case separately. For us, the type facet and specification facet are the critical ones.</p> <p>Steps for type facet:<br> - Edit search page (Site builder -&gt; Pages -&gt; Search)<br> - Add Type facet on the page<br> - Search for * if you don't see any results on the page<br> - Click/select Page from type facet<br> - Search for star from the either one of the search bars</p> <p>Expected:<br> - User sees previous page selection with count 0</p> <p>Actual:<br> - User sees only clear link and Document with count 1 in type facet</p> <p>If you setup data for last modified, category or custom facet, the previous selection is visible with count 0, which is good. For example, edit stars.png, search for *, select Past hour from last modified facet (add it on the page if needed) and search for earth (this requires that your data on the Liferay is older than 1h).</p> <p>Tested on 2023.Q4.0</p>

Janne Väänänen 2024-02-20T09:58:15Z