<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <title>Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
  <link rel="self" href="https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=120377279" />
  <subtitle>Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</subtitle>
  <id>https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=120377279</id>
  <updated>2026-04-03T22:32:25Z</updated>
  <dc:date>2026-04-03T22:32:25Z</dc:date>
  <entry>
    <title>RE: RE: Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120392945" />
    <author>
      <name>BRODY HIGGS JR</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120392945</id>
    <updated>2020-11-02T00:29:53Z</updated>
    <published>2020-11-02T00:29:53Z</published>
    <summary type="html">&lt;p&gt;Below are the Gogo Shell logs for 'upgrade:execute' and 'dm wtf' commands.&lt;/p&gt;
&lt;blockquote&gt;
  &lt;p&gt;# upgrade:Execute com.liferay.journal.service&lt;br /&gt;ERROR - Failed
    upgrade process for module
    com.liferay.journal.service&lt;br /&gt;java.lang.IllegalStateException:
    Unable to upgrade com.liferay.journal.service to 3.4.0 from
    1.1.0-step-2&lt;br /&gt; at
    com.liferay.portal.upgrade.internal.executor.UpgradeExecutor.execute(UpgradeExecutor.java:134)&lt;br /&gt; at
    com.liferay.portal.upgrade.internal.release.osgi.commands.ReleaseManagerOSGiCommands.execute&lt;br /&gt;(ReleaseManagerOSGiCommands.java:139)&lt;br /&gt; at
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&lt;br /&gt; at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)&lt;br /&gt; at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)&lt;br /&gt; at
    java.lang.reflect.Method.invoke(Method.java:498)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Reflective.invoke(Reflective.java:139)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.CommandProxy.execute(CommandProxy.java:91)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Closure.executeCmd(Closure.java:599)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Closure.executeStatement(Closure.java:526)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Closure.execute(Closure.java:415)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Pipe.doCall(Pipe.java:416)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Pipe.call(Pipe.java:229)&lt;br /&gt; at
    org.apache.felix.gogo.runtime.Pipe.call(Pipe.java:59)&lt;br /&gt; at
    java.util.concurrent.FutureTask.run(FutureTask.java:266)&lt;br /&gt; at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)&lt;br /&gt; at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)&lt;br /&gt; at java.lang.Thread.run(Thread.java:748)&lt;/p&gt;&lt;/blockquote&gt;
&lt;blockquote&gt;
  &lt;p&gt;# dm wtf&lt;br /&gt;3 unregistered components
    found&lt;br /&gt;-------------------------------&lt;br /&gt;The following
    service(s) are missing:&lt;br /&gt; *
    com.liferay.journal.service.persistence.JournalArticlePersistence
    for
    bundle&lt;br /&gt;com.liferay.commerce.product.type.virtual.service&lt;br /&gt; *
    com.liferay.commerce.product.type.virtual.service.CPDefinitionVirtualSettingLocalService
    for
    bundle&lt;br /&gt;com.liferay.commerce.product.type.virtual.order.service&lt;br /&gt; *
    com.liferay.journal.service.JournalArticleLocalService for
    bundle&lt;br /&gt;com.liferay.commerce.product.type.virtual.service&lt;br /&gt; *
    com.liferay.portal.kernel.model.Release
    (&amp;amp;(release.bundle.symbolic.name=com.liferay.journal.service)(&amp;amp;&lt;br /&gt;(release.schema.version&amp;gt;=3.4.0)(!(release.schema.version&amp;gt;=4.0.0)))(|(!(release.state=*))(release.state=0)))&lt;br /&gt;for
    bundle com.liferay.journal.service&lt;br /&gt; *
    com.liferay.journal.service.JournalArticleService for bundle&lt;br /&gt;com.liferay.commerce.product.type.virtual.service&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;Do I need to downgrade com.liferay.journal.service version from
  6.0.42 to 3.4.0 to fix this?&lt;/p&gt;</summary>
    <dc:creator>BRODY HIGGS JR</dc:creator>
    <dc:date>2020-11-02T00:29:53Z</dc:date>
  </entry>
  <entry>
    <title>RE: RE: Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120389787" />
    <author>
      <name>Sergio Sanchez</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120389787</id>
    <updated>2020-10-30T08:27:15Z</updated>
    <published>2020-10-30T08:27:15Z</published>
    <summary type="html">&lt;p&gt;Is there any exception in the log filles?&lt;/p&gt;
&lt;p&gt;I guess you don't see Web Content as the Upgrade process for that
  module didn't finish succesfully. You can try to upgrade that mdule
  using the Gogo Shell and gather what the error might be.&lt;/p&gt;
&lt;p&gt; &lt;/p&gt;</summary>
    <dc:creator>Sergio Sanchez</dc:creator>
    <dc:date>2020-10-30T08:27:15Z</dc:date>
  </entry>
  <entry>
    <title>RE: RE: Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120389170" />
    <author>
      <name>BRODY HIGGS JR</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120389170</id>
    <updated>2020-10-30T03:44:32Z</updated>
    <published>2020-10-30T03:44:32Z</published>
    <summary type="html">&lt;p&gt;The upgrade from 7.2.0 GA1 to 7.3.5 GA6 worked, but with the
  following error.  Also, I don't see web content and web content
  display under 'Components &amp;gt; Portlets'.  Is there anyway to upgrade
  or start this portlet in order for web content to display?  Can I
  resolve this error using gogo shell?&lt;/p&gt;
&lt;blockquote&gt;
  &lt;p&gt;ERROR - Failed upgrade process for module com.liferay.journal.service&lt;/p&gt;
  &lt;p&gt;Unable to upgrade com.liferay.journal.service to 3.4.0&lt;/p&gt;
  &lt;p&gt;from 1.1.0-step-2&lt;/p&gt;&lt;/blockquote&gt;</summary>
    <dc:creator>BRODY HIGGS JR</dc:creator>
    <dc:date>2020-10-30T03:44:32Z</dc:date>
  </entry>
  <entry>
    <title>RE: Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120377406" />
    <author>
      <name>Sergio Sanchez</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120377406</id>
    <updated>2020-10-28T17:32:40Z</updated>
    <published>2020-10-28T17:32:40Z</published>
    <summary type="html">&lt;p&gt;Hi Brody, according to &lt;a
  href="https://issues.liferay.com/browse/LPS-114810"&gt;https://issues.liferay.com/browse/LPS-114810&lt;/a&gt;
  it should've been fixed in 7.3.5 GA6.&lt;/p&gt;
&lt;p&gt;Hope it helps&lt;/p&gt;</summary>
    <dc:creator>Sergio Sanchez</dc:creator>
    <dc:date>2020-10-28T17:32:40Z</dc:date>
  </entry>
  <entry>
    <title>Upgrade 7.2.0 ga1 to 7.3.* failed with CTStoreFactory error</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120377278" />
    <author>
      <name>BRODY HIGGS JR</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120377278</id>
    <updated>2020-10-28T17:25:28Z</updated>
    <published>2020-10-28T15:23:59Z</published>
    <summary type="html">&lt;p style="margin-bottom: 11.0px;"&gt;
  &lt;span style="font-size: 11.0pt;"&gt;
    &lt;span style="line-height: 107.0%;"&gt;
      &lt;span style="font-family: Calibri , sans-serif;"&gt;I am receiving
        the same error, listed below, when running the database upgrade
        script (db_upgrade.bat) for 7.3.2 GA3 , 7.3.3 GA3, or 7.3.4
        GA5.  How can I bypass or resolve this error to complete an
        upgrade from 7.2.0 GA1 to 7.3.2 GA3 , 7.3.3 GA3, or 7.3.4 GA5 ?&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;blockquote&gt;
  &lt;p style="margin-bottom: 11.0px;"&gt;
    &lt;span style="font-size: 11.0pt;"&gt;
      &lt;span style="line-height: 107.0%;"&gt;
        &lt;span style="font-family: Calibri , sans-serif;"&gt;ERROR
          [main][ServiceProxyFactory:279] Service
          &amp;quot;com.liferay.portal.change.tracking.store.CTStoreFactory&amp;quot;
          is unavailable in 60000 milliseconds while setting field
          &amp;quot;_ctStoreFactory&amp;quot; for class  &amp;quot;com.liferay.portal.change.tracking.store.CTStoreFactoryUtil&amp;quot;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;/blockquote&gt;
&lt;p style="margin-bottom: 11.0px;"&gt; &lt;/p&gt;</summary>
    <dc:creator>BRODY HIGGS JR</dc:creator>
    <dc:date>2020-10-28T15:23:59Z</dc:date>
  </entry>
</feed>
