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  <title>Imported Knowledge Base Documents Not Available on Public Pages</title>
  <link rel="self" href="https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=120113539" />
  <subtitle>Imported Knowledge Base Documents Not Available on Public Pages</subtitle>
  <id>https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=120113539</id>
  <updated>2026-04-04T23:12:43Z</updated>
  <dc:date>2026-04-04T23:12:43Z</dc:date>
  <entry>
    <title>Imported Knowledge Base Documents Not Available on Public Pages</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120113538" />
    <author>
      <name>Paul Allain</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=120113538</id>
    <updated>2020-10-19T19:36:51Z</updated>
    <published>2020-10-19T19:36:51Z</published>
    <summary type="html">After trying many times to import Knowledge Base archive as described in the &lt;a href="https://help.liferay.com/hc/en-us/articles/360029041491-Knowledge-Base-ZIP-File-Requirements"&gt;docs&lt;/a&gt;, the pages import correctly but are only visible when  a user is logged in. In other words the Knowledge Base docs are not visible when not signed in or when browsing the site  as the Guest user.&lt;br /&gt;&lt;br /&gt;There seems to be a Permissions problem, I have looked into the Knowledge Base folder and the Portlet permissions and they both show that Guest user can view the content. The strange thing is when I add a new article to the folder the portlet renders for Guest user but only the added page is visible.&lt;br /&gt;&lt;br /&gt;Is there anywhere else where we need to set Permission for the Imported (zip) archive?</summary>
    <dc:creator>Paul Allain</dc:creator>
    <dc:date>2020-10-19T19:36:51Z</dc:date>
  </entry>
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