Re:Unable to process file version or old web content https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&threadId=119112428 2026-04-06T17:12:12Z 2026-04-06T17:12:12Z Olaf Kock https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=119114142 2020-05-07T11:47:08Z 2020-05-07T11:47:08Z

<div class="quote-title">Ramalingaiah Dudimetla:</div><blockquote><br />Hi , we have download recent version liferay-fix-pack-dxp-17-7110. We are flowed by Link: http://www.javasavvy.com/liferay-patching-tool/ my web site working : <br />...<br />WARN  [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable to process file version 15388632<br />java.lang.NullPointerException<br />        at java.lang.ProcessBuilder.start(ProcessBuilder.java:1012)<br />        at com.liferay.petra.process.ProcessUtil.execute(ProcessUtil.java:55)<br />        at com.liferay.portal.image.GhostscriptImpl.execute(GhostscriptImpl.java:75)<br /></blockquote><br /><br />Seems to be unrelated to anything patching tool related, but rather to your ghostscript implementation.

Olaf Kock 2020-05-07T11:47:08Z Ramalingaiah Dudimetla https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=119112427 2020-05-07T02:10:31Z 2020-05-07T02:10:31Z

Hi ,<span style="font-size: 12px;"><span style="font-family: Calibri, sans-serif"><span style="color: #1f497d">we have download recent version :</span></span></span> <span style="font-size: 12px;"><span style="font-family: Calibri, sans-serif"><span style="color: #1f497d">liferay-fix-pack-dxp-17-7110.</span></span></span><span style="font-size: 12px;"><span style="font-family: Calibri, sans-serif"><span style="color: #1f497d">We are flowed by Link:</span></span></span> <a href="http://www.javasavvy.com/liferay-patching-tool/">http://www.javasavvy.com/liferay-patching-tool/</a>my web site working : <a href="https://uat-esales.magmahdi.com/">https://uat-esales.magmahdi.com/</a>  WARN  [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable to process file version 15388632<br />java.lang.NullPointerException<br />        at java.lang.ProcessBuilder.start(ProcessBuilder.java:1012)<br />        at com.liferay.petra.process.ProcessUtil.execute(ProcessUtil.java:55)<br />        at com.liferay.portal.image.GhostscriptImpl.execute(GhostscriptImpl.java:75)<br />It is not working old web content data.<br />please help us 

Ramalingaiah Dudimetla 2020-05-07T02:10:31Z