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  <title>Knowledge Base Importer Problem</title>
  <link rel="self" href="https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=118430142" />
  <subtitle>Knowledge Base Importer Problem</subtitle>
  <id>https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=118430142</id>
  <updated>2026-04-05T17:48:04Z</updated>
  <dc:date>2026-04-05T17:48:04Z</dc:date>
  <entry>
    <title>RE: Knowledge Base Importer Problem</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118459500" />
    <author>
      <name>Bijan Vakili</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118459500</id>
    <updated>2020-02-08T08:43:55Z</updated>
    <published>2020-02-08T08:43:55Z</published>
    <summary type="html">Okay. The article states &amp;#34;the Knowledge Base app can import articles in bulk. ... Articles are imported into the Knowledge Base as &lt;a href="http://commonmark.org/"&gt;Markdown&lt;/a&gt; files. &amp;#34; but doesn&amp;#39;t state how you&amp;#39;re actually importing the markdown file.&lt;br /&gt;1. What are the steps to import articles in bulk?&lt;br /&gt;2. Also, can you provide a sample markdown knowledge base archive (.zip) that&amp;#39;s causing this issue that&amp;#39;s capping list depths to  3 levels deep?</summary>
    <dc:creator>Bijan Vakili</dc:creator>
    <dc:date>2020-02-08T08:43:55Z</dc:date>
  </entry>
  <entry>
    <title>RE: Knowledge Base Importer Problem</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118456661" />
    <author>
      <name>Paul Allain</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118456661</id>
    <updated>2020-02-07T19:56:49Z</updated>
    <published>2020-02-07T19:56:49Z</published>
    <summary type="html">It&amp;#39;s actually using the importer to bring in a zipped markdown knowledge base the way described &lt;a href="https://portal.liferay.dev/docs/7-1/user/-/knowledge_base/u/importing-knowledge-base-articles"&gt;here&lt;/a&gt;. &lt;br /&gt;I tried different things but always get three levels of indentation then it flattens out.</summary>
    <dc:creator>Paul Allain</dc:creator>
    <dc:date>2020-02-07T19:56:49Z</dc:date>
  </entry>
  <entry>
    <title>RE: Knowledge Base Importer Problem</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118441490" />
    <author>
      <name>Bijan Vakili</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118441490</id>
    <updated>2020-02-06T04:50:25Z</updated>
    <published>2020-02-06T04:50:25Z</published>
    <summary type="html">I cannot recreate this issue. What steps did you take to see this?&lt;br /&gt;&lt;br /&gt;Here&amp;#39;s what I tried.&lt;br /&gt;1. docker run --rm -it --name lrtest liferay/portal:7.1.3-ga4&lt;br /&gt;2. Login as t&lt;a href="mailto:test@liferay.com"&gt;est@liferay.com &lt;/a&gt;/ test -&amp;gt; Control Panel -&amp;gt; Knowledge Base -&amp;gt; create 3 levels deep folder structure with an article at the end (a -&amp;gt; b-&amp;gt; c-&amp;gt; &amp;#34;Article under C&amp;#34;)&lt;br /&gt;3. Export the Knowledge Base content, (see attached)&lt;br /&gt;4. Switch Sites to Global site&lt;br /&gt;5. Import the Knowledge Base content&lt;br /&gt;Verify the hierarchy is created and article is there.&lt;br /&gt;&lt;img src="/documents/portlet_file_entry/14/Screenshot+from+2020-02-05+23-50-14--tempRandomSuffix--twk8h2Bc.png/36906eb7-20ce-5e4f-f81d-30435b103371" /&gt;&lt;br /&gt;&lt;img src="/documents/portlet_file_entry/14/Screenshot+from+2020-02-05+23-50-52--tempRandomSuffix--I3Hic875.png/b1b473ea-341e-2363-6142-440937bbd991" /&gt;</summary>
    <dc:creator>Bijan Vakili</dc:creator>
    <dc:date>2020-02-06T04:50:25Z</dc:date>
  </entry>
  <entry>
    <title>Knowledge Base Importer Problem</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118430141" />
    <author>
      <name>Paul Allain</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=118430141</id>
    <updated>2020-02-05T09:35:46Z</updated>
    <published>2020-02-05T09:35:46Z</published>
    <summary type="html">Hello,&lt;br /&gt;When importing markdown knowledge base archive (.zip) I&amp;#39;ve noticed that the importer is limited to a two levels deep hierarchy.&lt;br /&gt;Is this a limitation of the importer? &lt;br /&gt;&lt;br /&gt;Edit: Liferay 7.1.3GA4&lt;br /&gt;&lt;br /&gt;Thanks in advance&lt;br /&gt;Paul</summary>
    <dc:creator>Paul Allain</dc:creator>
    <dc:date>2020-02-05T09:35:46Z</dc:date>
  </entry>
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