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  <title>Throwing SyncDeviceActiveException everay 30sec after change of Cach config</title>
  <link rel="self" href="https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=117780775" />
  <subtitle>Throwing SyncDeviceActiveException everay 30sec after change of Cach config</subtitle>
  <id>https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&amp;threadId=117780775</id>
  <updated>2026-04-04T16:02:15Z</updated>
  <dc:date>2026-04-04T16:02:15Z</dc:date>
  <entry>
    <title>RE: Throwing SyncDeviceActiveException everay 30sec after change of Cach co</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=117783814" />
    <author>
      <name>Dennis Ju</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=117783814</id>
    <updated>2019-11-14T23:12:57Z</updated>
    <published>2019-11-14T23:12:57Z</published>
    <summary type="html">Do you have a full stack trace? It appears there&amp;#39;s a disabled Sync client trying to connect to the portal. The Sync Connector is too verbose in logging error messages when an inactive client tries to connect. You can check for disabled Sync devices by going to Control Panel &amp;gt; Configuration &amp;gt; Sync Connector Admin &amp;gt; Devices tab.&lt;br /&gt;I created &lt;a href="https://issues.liferay.com/browse/SYNC-1819"&gt;SYNC-1819&lt;/a&gt; to address this in a future release.</summary>
    <dc:creator>Dennis Ju</dc:creator>
    <dc:date>2019-11-14T23:12:57Z</dc:date>
  </entry>
  <entry>
    <title>Throwing SyncDeviceActiveException everay 30sec after change of Cach config</title>
    <link rel="alternate" href="https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=117780774" />
    <author>
      <name>Jürgen Untch</name>
    </author>
    <id>https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&amp;messageId=117780774</id>
    <updated>2019-11-14T17:49:11Z</updated>
    <published>2019-11-14T17:49:11Z</published>
    <summary type="html">&lt;html&gt;&lt;head&gt;&lt;/head&gt;&lt;body&gt;Today I configured a new cache in the cache configuration file (multi-vm-clustered.xml). Then I restarted the tomcat service and cleared the cache.&amp;nbsp;The declaration of the cache is totally fine, the server starts and caches the items as expected.But then we found out that in the portal ui&amp;nbsp; files are not more shown. So I did some investigations into log files and found the following:&lt;pre&gt;&lt;code&gt;17:23:20,559 ERROR&amp;amp;nbsp;[http-apr-8080-exec-16][JSONWebServiceServiceAction:97]&amp;amp;nbsp;com.liferay.sync.SyncDeviceActiveException", "error": {"message":"com.liferay.sync.SyncDeviceActiveException","type":"com.liferay.sync.SyncDeviceActiveException"}, "throwable": "com.liferay.sync.SyncDeviceActiveException
17:23:50,624 ERROR&amp;amp;nbsp;[http-apr-8080-exec-24][JSONWebServiceServiceAction:97]&amp;amp;nbsp;com.liferay.sync.SyncDeviceActiveException", "error": {"message":"com.liferay.sync.SyncDeviceActiveException","type":"com.liferay.sync.SyncDeviceActiveException"}, "throwable": "com.liferay.sync.SyncDeviceActiveException&lt;/code&gt;&lt;/pre&gt;&lt;br&gt;&lt;span style="color: #e83e8c"&gt;&lt;span style="font-family: SFMono-Regular, Menlo, Monaco, Consolas, &amp;quot;Liberation Mono&amp;quot;, &amp;quot;Courier New&amp;quot;, monospace"&gt;&lt;span style="font-size: 16px;"&gt;++++ more of that Errors following&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;I did not change anything in the sync stuff so what is the problem?&lt;/body&gt;&lt;/html&gt;</summary>
    <dc:creator>Jürgen Untch</dc:creator>
    <dc:date>2019-11-14T17:49:11Z</dc:date>
  </entry>
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