Frontend Editors not loading on any content editing screens Frontend Editors not loading on any content editing screens https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&threadId=115280562 2026-04-04T02:55:39Z 2026-04-04T02:55:39Z RE: Frontend Editors not loading on any content editing screens Benjamin Bini https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=118609662 2020-02-27T16:08:11Z 2020-02-27T16:08:11Z Hi,<br />We faced the exact same issue on AWS.<br />The issue is that Amazon CloudFront filter out some HTTP headers including the User-Agent and replace it with &#34;amazon cloudfront&#34;.<br />Liferay checks that the user browser is compatible with WYSIWYG editors using this User-Agent.<br />The solution is to let the User-Agent HTTP header go through Amazon CloudFront and you&#39;ll be ok! Benjamin Bini 2020-02-27T16:08:11Z RE: Frontend Editors not loading on any content editing screens Lekob Smith https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=117281883 2019-09-25T14:06:31Z 2019-09-25T14:06:31Z Hi buddy, why don&#39;t give other editor a try. As may be the issue is solely with the editor (present one) you are using.<br />Regards,L.Smith Lekob Smith 2019-09-25T14:06:31Z Frontend Editors not loading on any content editing screens Richard Grech https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=115280561 2019-09-13T18:40:13Z 2019-09-13T18:40:13Z <html><head></head><body>Hello, we recently migrated Liferay from on prem hosting to AWS, and in addition upgraded from 7.0 to 7.1<br>In all of our AWS environments, Visual editors do not load when trying to edit content. This applies to all content - blogs, web content, message boards, wiki, etc.<br>On our developers' local environments, visual editors load just fine. This is only impacting our AWS environments, including production.<br>In our portal-ext.properties file we have never had any default properties for web editors. <br>We tried adding these lines to our dev environment and this did not resolve the issue.<br><pre><code> editor.wysiwyg.default=ckeditor editor.wysiwyg.portal-impl.portlet.ddm.text_html.ftl=ckeditor editor.wysiwyg.portal-web.docroot.html.portlet.announcements.edit_entry.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.portlet.blogs.edit_entry.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.portlet.mail.edit.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.portlet.mail.edit_message.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.portlet.message_boards.edit_message.bb_code.jsp=ckeditor_bbcode editor.wysiwyg.portal-web.docroot.html.portlet.message_boards.edit_message.html.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.taglib.ui.discussion.jsp=ckeditor editor.wysiwyg.portal-web.docroot.html.taglib.ui.email_notification_settings.jsp=ckeditor </code></pre><br>We confirmed that the Frontend Editor services are running. We tried restarting ckeditor and it does not throw any errors or warnings in the logs.<br>There are no javascript errors in the browser console.<br>I created a test page using the liferay classic out of the box theme and the visual editors do not load in that either.<br>I have a ticket open with Liferay but was hoping we might get some suggestions here as well. We're a bit at a loss about what to try next.<br><pre><code>[code]Currently installed patches: dxp-11-7110, hotfix-2057-7110</code></pre>I attached a screenshot of what the form looks like with the visual editor not loading.</body></html> Richard Grech 2019-09-13T18:40:13Z