RE: Issue with Open Office

2019-09-03T15:59:37Z

Hi.I've been able to solve this issue, it is due to a bad configuration of java. Using linux, I have an script for stopping and starting the portal, and path was configured in the wrong way. Once I did it fine, it works as expected.
Regards.

RE: Issue with Open Office

2019-08-12T09:16:21Z

Hi.First of all, thanks for your answer. Preview is not working for pdf files or docx, with the same error. So i think it shoud be due to a bad configuration of Java and Open Office, but I am not sure where the error can be.I will continue investigating it.Regards.

RE: Issue with Open Office

2019-08-09T10:39:37Z

Daniel G:

Hi all.
I am facing an issue with Open Office and Liferay 7.1 and I am lost with it.I have a pdf document in Document Library, and when I try to previsualize it, it fails and show this on the logs:
...
Caused by: java.io.IOException: Cannot run program "java": error=2, No such file or directory
...
It works fine for other documents.

Does it work fine on other PDF documents?
Obviously, Java can't run - it should be on the path for the service or daemon you're running (Windows? Linux?)
I believe that OpenOffice isn't used for PDF previews, but I might be wrong. If DOC files work correctly, and PDF doesn't, that's a hint. If other PDF files work, but this one doesn't: That'd be unexpected

Issue with Open Office

2019-08-09T10:31:42Z

Hi all.
I am facing an issue with Open Office and Liferay 7.1 and I am lost with it.I have a pdf document in Document Library, and when I try to previsualize it, it fails and show this on the logs:


WARN &nbsp;[liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable to process file version 52793736
com.liferay.petra.process.ProcessException: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:122)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImagesPB(PDFProcessorImpl.java:706)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:400)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:429)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl.generateImages(PDFProcessorImpl.java:109)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.document.library.kernel.util.PDFProcessorUtil.generateImages(PDFProcessorUtil.java:34)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.PDFProcessorMessageListener.generate(PDFProcessorMessageListener.java:30)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:74)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:58)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:752)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:664)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:85)
&nbsp; &nbsp; &nbsp; &nbsp; ... 13 more
Caused by: java.io.IOException: error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.forkAndExec(Native Method)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:340)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:271)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1107)
&nbsp; &nbsp; &nbsp; &nbsp; ... 15 more
2019-08-09 12:23:49.061 WARN &nbsp;[liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable to process file version 52793736
com.liferay.petra.process.ProcessException: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:122)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImagesPB(PDFProcessorImpl.java:706)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:400)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:429)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl.generateImages(PDFProcessorImpl.java:109)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.document.library.kernel.util.PDFProcessorUtil.generateImages(PDFProcessorUtil.java:34)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.PDFProcessorMessageListener.generate(PDFProcessorMessageListener.java:30)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:74)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:58)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:752)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:664)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:85)
&nbsp; &nbsp; &nbsp; &nbsp; ... 13 more
Caused by: java.io.IOException: error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.forkAndExec(Native Method)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:340)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:271)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1107)
&nbsp; &nbsp; &nbsp; &nbsp; ... 15 more
2019-08-09 12:24:29.351 WARN &nbsp;[liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable to process file version 52793736
com.liferay.petra.process.ProcessException: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:122)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImagesPB(PDFProcessorImpl.java:706)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:400)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl._generateImages(PDFProcessorImpl.java:429)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.util.PDFProcessorImpl.generateImages(PDFProcessorImpl.java:109)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.document.library.kernel.util.PDFProcessorUtil.generateImages(PDFProcessorUtil.java:34)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.PDFProcessorMessageListener.generate(PDFProcessorMessageListener.java:30)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portlet.documentlibrary.messaging.BaseProcessorMessageListener.doReceive(BaseProcessorMessageListener.java:36)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:26)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:74)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.messaging.SerialDestination$1.run(SerialDestination.java:58)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask._runTask(ThreadPoolExecutor.java:752)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.portal.kernel.concurrent.ThreadPoolExecutor$WorkerTask.run(ThreadPoolExecutor.java:664)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.io.IOException: Cannot run program "java": error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
&nbsp; &nbsp; &nbsp; &nbsp; at com.liferay.petra.process.local.LocalProcessExecutor.execute(LocalProcessExecutor.java:85)
&nbsp; &nbsp; &nbsp; &nbsp; ... 13 more
Caused by: java.io.IOException: error=2, No such file or directory
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.forkAndExec(Native Method)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:340)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:271)
&nbsp; &nbsp; &nbsp; &nbsp; at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1107)
&nbsp; &nbsp; &nbsp; &nbsp; ... 15 more


</init></init></init>

It works fine for other documents.
Can anyone help me? Any idea would be very appreciated.
Thanks so much in advance.
Regards