Problem to login Admin Account https://liferay.dev/c/message_boards/find_thread?p_l_id=119785294&threadId=108421335 2026-06-11T19:07:43Z 2026-06-11T19:07:43Z Victor Zorin https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=109995383 2018-06-14T14:47:48Z 2018-06-14T14:47:48Z

When any account is locked or password is forgotten and cannot be recovered, you would need to have write access to Liferay database User_ table.<br />If you have it, then there is a process to break in. First, find the user row by first/last name or screenname, check the status column and modify if not 0, also check lockout and failedLoginAttempts, reset them if required.<br />Make sure that the portal is not running otherwise runtime caching may not allow you to see the results.<br /><br />See if user status change works, if you also need to break the password, I will give further instructions.<br /><br />Regards<br />Victor

Victor Zorin 2018-06-14T14:47:48Z Chan Daniel https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=109975105 2018-06-14T10:14:59Z 2018-06-14T10:14:59Z

Hi Ram<br /><br />Do you have update ? Thank you in advance<br /><br />Regards<br />Daniel

Chan Daniel 2018-06-14T10:14:59Z Chan Daniel https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=108481869 2018-05-18T01:26:59Z 2018-05-18T01:26:59Z

Hi Ram<br /><br />Please note that I have failure to login the admin account and the admin account is locked by Liferay system. please kindly help<br /><br />Regards<br />Daniel

Chan Daniel 2018-05-18T01:26:59Z Ramalingaiah. D https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=108421430 2018-05-17T09:05:23Z 2018-05-17T09:05:23Z

Hi Daniel Chan,<br />you go to that path and remove dockbar folder <br />you can new tomcat extract and copy dockbar and past old tomcat that pah inside<br />it will work<br /> Example : C:\Users\EBS\Downloads\liferay-portal-6.2-ce-ga3\tomcat-7.0.42\webapps\ROOT\html\portlet\dockbar

Ramalingaiah. D 2018-05-17T09:05:23Z Chan Daniel https://liferay.dev/c/message_boards/find_message?p_l_id=119785294&messageId=108421334 2018-05-17T08:56:30Z 2018-05-17T08:56:30Z

Dear Sir/Madam<br /><br />I am using Liferay 6.1.1 Community version on Production. However, I cannot login the Liferay portal by the admin account. Please kindly help.<br /><br />Regards<br />Daniel

Chan Daniel 2018-05-17T08:56:30Z