Re-Indexing Issue in Liferay 7.4 GA93 Version

Ganesan Ponselvan, modified 1 Year ago. New Member Posts: 12 Join Date: 4/18/24 Recent Posts

Hi Team,

We recently migrated our application from version 7.0 to 7.4GA93. Following the migration, we configured Elastic Cloud Search and initiated a search re-index. However, the re-index operation is failing with the following error:

2024-11-15 11:07:36.324 ERROR [default-16][BasicContainer:122] Error during box parsing: org.mp4parser.MemoryAllocationException: Tried to allocate 8589934575 bytes, but the limit for this record type is: 536870912. If you believe this file is not corrupt, please open a ticket on github to increase the maximum allowable size for this record type. 

Could someone please assist in resolving this issue?

Thanks!