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RE: RE: Unable to access badge
I have completed Building Enterprise Websites with Liferay but unable to access my badge. Where can i get the badge?
Hello, Vinoth! Could you share some more details on the issue you're facing?
Hi Claudio!
I have successfully completed Building Enterprise
Websites with Liferay from learn.liferay.com and also got that I have
completed it but I didn't got any badge or certificate for the completion.
Hey Vonoth --
I have a couple of questions for you.
1. Were you logged in when you took the course? (this is required so that we know who to give the badge to)
2. Were you REGISTERED for the course? The courses are public so that anyone can take them, logged in or not -- so being logged in and registered are both prerequisites to make sure that you (Vinoth) finished this course and need to be awarded the badge
Hi Andrew!
Yes I have logged in while taking the course also got
success score but unable to see any badge or certificates while I try
to access the user-dashboard page, It is showing page not found.
OK -- Leave it with us tosee if we can figure out what went wrong. We'll get back to you when we know what has happened.
Yes Sure!
I am unable to access
https://learn.liferay.com/user-dashboard URL where it showed the badge
will be available upon the completion but this URL isnt accessible and
getting 404 when I wanted the badge or a certificate.
Thanks.
Hi Vinoth -
Thanks for your patience on this issue. Because of your report we were able to isolate an issue with our implementation. So, I have good news and bad news. The bad news is that this issue is going to affect you and many other community members because of a permissions issue that's preventing you from seeing the badge and your user profile. The good news is that once we roll out a fix for this (hopefully very soon! 🤞), that it will be fixed for everyone and you should not need to redo the course or need to retake the Badge Test -- it should simply appear in your user profile.
I hope that helps! Thank you for your patience!
PS - what did you think of the content and the experience of going through the content? I'm also on the community slack if you'd like to DM me there - I'm happy to hear what your experience was like and opinions on the content.
Hey JR,
Thanks for the update! Hoping to get the fix soon.
Requesting you to share the invite for liferay slack community so I
can DM there.
Hey JR,
Thanks for the update! Hoping to get the fix soon.
Requesting you to share the invite for liferay slack community so I
can DM there.
Hi @Vinoth -
The site has been updated and you should be able to access your profile and find your badge. Please let us know if the issue isn't resolved for you. Thanks!
You should be able to access the community slack through the link in the navigation of this site:
regards,
-jr
Hey JR!
Hope you are well!
Yes. The issue looks fixed. Quite busy
with daily routine so couldn't able to reply. I have joined in
community slack.
Thanks for your timely update and the response.
Best regards,
Vinoth Kumar