RE: Feature Request: [Optional] Display blurb at top of question list.

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David H Nebinger, modified 2 Years ago. Liferay Legend Posts: 14933 Join Date: 9/2/06 Recent Posts

With the move to asking for Feature Requests via Ask, it would be benefitial to have a blurb of text at the top of the list and/or at the top of the post with instructions...

For example, I always tell clients/community that when posting a feature request, they should include business justification (i.e. it will save them time, it will save them money, it will save them from having to implement/maintain a customization, ...). I do this because the feature requests will be reviewed, possibly picked up, prioritized, etc. and including business justification can influence the decision making process.

For Bug Reports, I always advise trying to include all relevant context, steps to reproduce, etc. because that makes it easier for the bug report to be evaluated and determined if it is really a bug or not.

So this feature request is basically to ask for the ability to include some kind of "best practice" text bubble, likely at the top of the post, to include these kinds of reminders. Since the "Topic" can be changed between the different types, the "best practice" text bubble should change to match that of the selected target.

The business justification for this feature request is that it should lead to more complete initial postings and reduce the amount of "back and forth" that may be necessary to get relevant information from the reporter. This will save Liferay's review team time when processing requests and should improve the submitter's experience as they won't feel pestered because Liferay wants certain information that they didn't know they should provide.

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David H Nebinger, modified 2 Years ago. Liferay Legend Posts: 14933 Join Date: 9/2/06 Recent Posts

Note that I put [optional] in the subject line because I don't think we'd need similar information bubbles on all groups or all posts, that should likely be up to the admin to define...

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Jamie Sammons, modified 2 Years ago. Expert Posts: 367 Join Date: 9/5/14 Recent Posts

Created Feature Request: https://liferay.atlassian.net/browse/LPS-188094