RE: 553 5.7.1 Sender address rejected: not owned by auth user._ [Sanitized]

mocart mocart, modified 4 Years ago. New Member Post: 1 Join Date: 11/18/20 Recent Posts

Hi!

I configured e-mail settings, but when i try to send message (recover user password) i get error:

2020-11-18 12:59:02.353 ERROR [liferay/mail-2][MailEngine:74] Unable to send message: 553 5.7.1 Sender address rejected: not owned by auth user._ [Sanitized]
com.sun.mail.smtp.SMTPSenderFailedException: 553 5.7.1 Sender address rejected: not owned by auth user._ [Sanitized]
    at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1832)
    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1300)
    at com.liferay.petra.mail.MailEngine._send(MailEngine.java:606)
    at com.liferay.petra.mail.MailEngine.send(MailEngine.java:387)
    at com.liferay.petra.mail.MailEngine.send(MailEngine.java:462)
    at com.liferay.mail.messaging.MailMessageListener.doMailMessage(MailMessageListener.java:99)
    at com.liferay.mail.messaging.MailMessageListener.doReceive(MailMessageListener.java:114)
    at com.liferay.portal.kernel.messaging.BaseMessageListener.doReceive(BaseMessageListener.java:48)
    at com.liferay.portal.kernel.messaging.BaseMessageListener.receive(BaseMessageListener.java:34)
    at com.liferay.portal.kernel.messaging.InvokerMessageListener.receive(InvokerMessageListener.java:74)
    at com.liferay.portal.messaging.internal.ParallelDestination$1.run(ParallelDestination.java:56)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:834)


i tryed to set  <a href="mailto:admin.email.from.address=lifemail@sample.com" target="_blank">admin.email.from.address=lifemail@sample.com</a> in portal-ext.properties, but still get error. Can anybody helps me please?

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Olaf Kock, modified 4 Years ago. Liferay Legend Posts: 6441 Join Date: 9/23/08 Recent Posts

The SMTP server tells you that you're authenticating as someone who has no permission to send mail as lifemail@sample.com (or whatever user is used to send mail - I believe that there are multiple places to configure different sender addresses for various cases). In 7.x, I'd recommend to configure the sender through Server Settings or Instance Settings.