Can't Edit Web Content Display.

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Mahammad Ashik A, modified 5 Years ago. Junior Member Posts: 81 Join Date: 7/17/17 Recent Posts
Hi - we've recently gone live with a Liferay 7.1 CE deployment. We have developed some portlets and hooks, and also used Web 
Content Display for various content. A problem that we are having now is that when we go to Edit any of the Web Content Display 
on various pages, we are never able to see the editor, so that we are unable to change the static content in the WCD.
In our test instances of Liferay (locally workstations) this is not a problem but in our production server it is a problem. 

Our deployment environment is as follows:
- Windows 2008
- Tomcat 9.0.10, running as a Windows Service
- Liferay 7.1, custom portlets and Themes in use .

While running tomcat as a service, this problem exists.

-Dfile.encoding=UTF8
-Djava.net.preferIPv4Stack=true 
-Dorg.apache.catalina.loader.WebappClassLoader.ENABLE_CLEAR_REFERENCES=false 
-Duser.timezone=GMT

So the above parameters  was specified in our setenv.bat scripts - but those are only executed when running as a non-service, 
i.e., command window.
The above parameters added to the Tomcat9W.exe Java Settings tab.

After doing the above, Can't Edit Web Content Display.

Would appreciate any help at all.