1. Home
  2. Development
  3. RE: Liferay 7.1 Users, user groups and organizations not shown on control p

RE: Liferay 7.1 Users, user groups and organizations not shown on control p

thumbnail
Ramalingaiah. D, modified 6 Years ago.
Liferay 7.1 Users, user groups and organizations not shown on control panel
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Hi,
using(( liferay 7.1 ce ga3 ))
I've got a strange problem with some of the standard liferay functionality. Some of the older users (older as in, a month, not years) do not show up on the control panel, yet they are still there on the database. Company Id is correct and all. To make things more fun, when I go to the user groups tab on the control panel there's nothing, but if I open a user and try to select a user group there, they all display. Does anyone have a clue as to why this may be, or how to investigate it further? It makes no sense to me.

Regards
ram
thumbnail
Christoph Rabel, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Liferay Legend Posts: 1555 Join Date: 9/24/09 Recent Posts
Most likely the search index is broken. Go to search in the control panel and do a full reindex. (In theory, reindexing users might be sufficient for this issue, but probably something else wasn't indexed correctly too, so it's best to reindex everything)
thumbnail
Ramalingaiah. D, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Thank you reply 
Dear Christoph Rabel,
Still have the same issue. i have tried re-indexing and restarting the server. But No Luck...

Regards Ram
thumbnail
Christoph Rabel, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Liferay Legend Posts: 1555 Join Date: 9/24/09 Recent Posts
Hmm.
Can you check the logfile. Are therey any exceptions?
thumbnail
Ramalingaiah. D, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Hi Christoph Rabel,

Please find attached log file,

i added

database.indexes.update.on.startup=true​​​​​​​
same error 

Regards
Ram

Attachments:

thumbnail
Christoph Rabel, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Liferay Legend Posts: 1555 Join Date: 9/24/09 Recent Posts
Your logfile is quite full with errors, but none seem relevant. But I could easily have missed an issue. I still believe that the search index isn't correct. "database.indexes.update.on.startup=true​​​​​​​" recreates the database index entries, it has no effect on the search engine.
I am unsure now (since you posted that config) if you really have reindexed:
Click Control Panel -> Configuration -> Search
Click the button with "Reindex all search indexes" (or something like that)
thumbnail
Ramalingaiah. D, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Hi Christoph Rabel,
control panel>>>>configuration>>>system settings>>>search click>>> Reindix
please find attached screen shot and log file.
RegardsRam

Attachments:

thumbnail
Christoph Rabel, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Liferay Legend Posts: 1555 Join Date: 9/24/09 Recent Posts
Wrong menu.
Not: Control -> Panel Configuration -> System Settings -> Search
HERE:  Control -> Panel Configuration -> Search
Then click reindex.
thumbnail
Ramalingaiah. D, modified 6 Years ago.
RE: Liferay 7.1 Users, user groups and organizations not shown on control p
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Dear Christoph Rabel,thank you so-mach,It is working fine .
RegardsRam