RE: Error on try to publish from Staging to Live Remote

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Joaquin Cabal, modified 6 Years ago. Regular Member Posts: 106 Join Date: 9/7/09 Recent Posts
Hi all,

I'm trying to publish from Staging to Remote ENV and have the following exception.
Seems there is a null Layout when trying to publish
We are working with liferay 7.0 DXP,  Someone wth same problem or idea how to fix it?

This log is from Staging ENV.

Another question is how to use DXP consulting 

Thanks in advance.

2019-01-31 08:38:54.271 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:429] Staged model {class: com.liferay.dynamic.data.mapping.model.DDMStructure, groupId: 250208, u
uid: 75b9baeb-8038-ac6f-ef00-256603606637} export succeeded
2019-01-31 08:38:54.272 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:415] Staged model {class: com.liferay.dynamic.data.mapping.model.DDMTemplate, groupId: 250208, uu
id: 381289a1-2846-5fba-f3db-8158c0cb0f84} export started
2019-01-31 08:38:54.273 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:429] Staged model {class: com.liferay.dynamic.data.mapping.model.DDMTemplate, groupId: 250208, uu
id: 381289a1-2846-5fba-f3db-8158c0cb0f84} export succeeded
2019-01-31 08:38:54.274 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:429] Staged model {class: com.liferay.journal.model.JournalArticle, groupId: 250208, uuid: 98075e
22-c7d5-2826-488b-95ad2c13cda6} export succeeded
2019-01-31 08:38:54.280 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:290] Portlet export succeeded for portlet com_liferay_journal_content_web_portlet_JournalContentP
ortlet_INSTANCE_z6Ym9KBm7Kcy
2019-01-31 08:38:54.396 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:119] Layout export succeeded for group 250208
2019-01-31 08:38:58.368 DEBUG [liferay/background_task-1][LoggerExportImportLifecycleListener:219] Layout remote publication failed for group 250208
2019-01-31 08:38:58.372 WARN  [liferay/background_task-1][LayoutRemoteStagingBackgroundTaskExecutor:169] Unable to publish layout: null
2019-01-31 08:38:58.807 ERROR [liferay/background_task-1][BackgroundTaskMessageListener:166] Unable to execute background task
com.liferay.portal.kernel.exception.LayoutPrototypeException
       at com.liferay.exportimport.controller.LayoutImportController.validateLayoutPrototypes(LayoutImportController.java:1670)
       at com.liferay.exportimport.controller.LayoutImportController.validateFile(LayoutImportController.java:1582)
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Olaf Kock, modified 6 Years ago. Liferay Legend Posts: 6441 Join Date: 9/23/08 Recent Posts
Joaquin Cabal

Another question is how to use DXP consulting
I can mainly answer to this question, as I haven't seen the staging issue before:
You or someone in your organization will have access to Liferay's Helpcenter to open a ticket.
You'll also have a sales rep that you can contact. You'd "only" have to find out who that person (or those people) on your side are. Alternatively, you could contact Liferay sales to find the contacts for you - depending on the size of your company one or the other might be easier - you judge.

DXP consulting would be Liferay's consultants being sent out - in this case, I'd recommend to start with a support ticket (see above).
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Joaquin Cabal, modified 6 Years ago. Regular Member Posts: 106 Join Date: 9/7/09 Recent Posts
Ok Thanks Olaf