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RE: Orders not displayed in backend

Antonio Morcillo, modified 7 Years ago.
Orders not displayed in backend
New Member Posts: 5 Join Date: 6/1/10 Recent Posts

After fix issues mentioned in my previous thread (https://community.liferay.com/es/forums/-/message_boards/message/110569544) i was able to test a little the ecommerce solution. But now i find that orders placed in the store are not visible in backend. As you can see in attached image, there's 3 orders placed but no info of them are visible.

 

Again, there's no log message to trace. Seems that something went wrong during deploying process. Any idea of how to proceed?

 

Best regards, 

Antonio.

 

 

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Marco Leo, modified 7 Years ago.
RE: Orders not displayed in backend
New Member Posts: 18 Join Date: 2/13/17 Recent Posts

Hi Antonio

 

It is a know issue. 

 

After installing commerce, a full reindex of the portal is needed. 

 

You can do it form Control Panel > Configuration > Search > Reindex all search indexes.

 

It should fix all.

 

Please let me know.

 

Thanks

 

Marco

Antonio Morcillo, modified 7 Years ago.
RE: Orders not displayed in backend
New Member Posts: 5 Join Date: 6/1/10 Recent Posts

Hi there Marco

 

After a full reindexing the order is shown in the open orders tab but the count of orders in each state remains wrong, all three tabs shows the same number, which is equal to the total number of orders in the system

 

Thanks for your reply

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Denis Signoretto, modified 7 Years ago.
RE: Orders not displayed in backend
Expert Posts: 375 Join Date: 4/21/09 Recent Posts

Hi,

 

I've got the same issue with the lastest version (git hash 3ef8e361e22bb26108d2155ecf434cd78f171ded). After a full reindex I can view the order (1) on pending tab, but both transmitted and open tabs show 1 counter even thought there are no orders in that states.

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Nader Jafari, modified 6 Years ago.
RE: Orders not displayed in backend
Junior Member Posts: 84 Join Date: 8/24/11 Recent Posts
Denis Signoretto:

Hi,

 

I've got the same issue with the lastest version (git hash 3ef8e361e22bb26108d2155ecf434cd78f171ded). After a full reindex I can view the order (1) on pending tab, but both transmitted and open tabs show 1 counter even thought there are no orders in that states.

I've got same issue with the version 1.1.0

Have you or someone else find a solution?