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Problem to login Admin Account

Daniel Chan, modified 8 Years ago.
Problem to login Admin Account
New Member Posts: 10 Join Date: 11/30/12 Recent Posts
Dear Sir/Madam

I am using Liferay 6.1.1 Community version on Production. However, I cannot login the Liferay portal by the admin account. Please kindly help.

Regards
Daniel
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Ramalingaiah. D, modified 8 Years ago.
RE: Problem to login Admin Account
Expert Posts: 489 Join Date: 8/16/14 Recent Posts
Hi Daniel Chan,
you go to that path and remove dockbar folder
you can new tomcat extract and copy dockbar and past old tomcat that pah inside
it will work
Example : C:\Users\EBS\Downloads\liferay-portal-6.2-ce-ga3\tomcat-7.0.42\webapps\ROOT\html\portlet\dockbar
Daniel Chan, modified 8 Years ago.
RE: Problem to login Admin Account
New Member Posts: 10 Join Date: 11/30/12 Recent Posts
Hi Ram

Please note that I have failure to login the admin account and the admin account is locked by Liferay system. please kindly help

Regards
Daniel
Daniel Chan, modified 7 Years ago.
RE: Problem to login Admin Account
New Member Posts: 10 Join Date: 11/30/12 Recent Posts
Hi Ram

Do you have update ? Thank you in advance

Regards
Daniel
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Victor Zorin, modified 7 Years ago.
RE: Problem to login Admin Account
Liferay Legend Posts: 1228 Join Date: 4/14/08 Recent Posts
When any account is locked or password is forgotten and cannot be recovered, you would need to have write access to Liferay database User_ table.
If you have it, then there is a process to break in. First, find the user row by first/last name or screenname, check the status column and modify if not 0, also check lockout and failedLoginAttempts, reset them if required.
Make sure that the portal is not running otherwise runtime caching may not allow you to see the results.

See if user status change works, if you also need to break the password, I will give further instructions.

Regards
Victor